Collection & Delivery Information

When shopping online, we will ask you to enter your delivery postcode or select your local branch using our branch finder, to enable us to display the correct prices and available stock.

Collection

What branches offer click & collect?

All PGR branches offer click & collect, subject to product availability.

When will my order be ready to collect?

Your selected branch will notify you when your items are ready to be collected. Please do not travel to collect your order until confirmation has been made.

Can I place a collection and delivery in one order?

Yes, you can split your basket at the checkout or on the product pages. We will take payment for the whole order including any delivery fees.

What if my local branch doesn’t have stock available?

You will be notified prior to purchasing the product(s) if your chosen branch does not have the available stock and given the option to change branch.

How can I pay for my order?

Credit Account customers will be able to pay using their online account. All other customers will need to provide a form of payment at the online checkout.

Do I need to bring anything?

You will need to bring your order confirmation email that states your items are ready to be collected as well as a form of ID that matches the name on the order. Driver's licence, passport and debit/credit card are all accepted forms of ID.

Delivery

Please note the following information refers to orders placed online only.

What branches offer delivery?

All PGR branches offer delivery.

How much is delivery?

We charge £13 + VAT for all orders under £50 + VAT. If your order is over £50 + VAT, delivery is free of charge. 

Where do you deliver?

Our branches cover specific areas/postcodes within the UK. Please find list of postcodes we can deliver to below:
CB10, CB11, CM0, CM1, CM11, CM12, CM13, CM14, CM15, CM16, CM17, CM18, CM19, CM2, CM20, CM21, CM22, CM23, CM24, CM3, CM4, CM5, CM6, CM7, CM77, CM8, CM9, CM92, CM98, CM99, CO1, CO10, CO2, CO3, CO4, CO5, CO6, CO7, CO8, CO9, CR0, CR2, CR3, CR4, CR44, CR5, CR6, CR7, CR8, CR9, CR90, DA1, DA10, DA11, DA2, DA3, DA4, DA5, DA6, DA7, DA8, DA9, E10, E11, E12, E13, E15, E17, E18, E3, E4, E5, E6, E7, E9, EN1, EN10, EN11, EN2, EN3, EN7, EN8, EN9, GU1, GU10, GU11, GU12, GU13, GU14, GU15, GU16, GU17, GU18, GU19, GU2, GU20, GU21, GU22, GU23, GU24, GU25, GU26, GU27, GU28, GU29, GU3, GU30, GU31, GU32, GU33, GU34, GU35, GU4, GU46, GU47, GU5, GU51, GU52, GU6, GU7, GU8, GU9, GU95, HA0, HA1, HA2, HA3, HA4, HA5, HA6, HA7, HA8, HA9, HP1, HP10, HP11, HP12, HP13, HP14, HP15, HP16, HP17, HP18, HP19, HP2, HP20, HP21, HP22, HP23, HP27, HP3, HP4, HP5, HP6, HP7, HP8, HP9, IG1, IG10, IG11, IG2, IG3, IG4, IG5, IG6, IG7, IG8, IG9, KT1, KT10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT18, KT19, KT2, KT20, KT21, KT22, KT23, KT24, KT3, KT4, KT5, KT6, KT7, KT8, KT9, NW1, NW10, NW11, NW1W, NW2, NW26, NW3, NW4, NW5, NW6, NW7, NW8, NW9, RG1, RG10, RG11, RG12, RG19, RG2, RG20, RG21, RG22, RG23, RG24, RG25, RG26, RG27, RG28, RG29, RG3, RG30, RG31, RG4, RG40, RG41, RG42, RG45, RG5, RG6, RG7, RM1, RM10, RM11, RM12, RM13, RM14, RM15, RM16, RM17, RM18, RM19, RM2, RM20, RM3, RM4, RM5, RM6, RM7, RM8, RM9, SL0, SL1, SL2, SL3, SL4, SL5, SL6, SL60, SL7, SL8, SL9, SL95, SM1, SM2, SM3, SM4, SM5, SM6, SM7, SS0, SS1, SS11, SS12, SS13, SS14, SS15, SS16, SS17, SS2, SS22, SS3, SS4, SS5, SS6, SS7, SS8, SS9, SS99, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y, SW2, SW20, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW95, SW99, TW1, TW10, TW11, TW12, TW13, TW14, TW15, TW16, TW17, TW18, TW19, TW2, TW20, TW3, TW4, TW5, TW6, TW7, TW8, TW9, UB1, UB10, UB11, UB18, UB2, UB3, UB4, UB5, UB6, UB7, UB8, UB9, W10, W11, W12, W13, W14, W1A, W1B, W1C, W1D, W1E, W1F, W1G, W1H, W1J, W1K, W1M, W1N, W1P, W1R, W1S, W1T, W1U, W1V, W1W, W1X, W1Y, W2, W3, W4, W5, W6, W7, W8, W9, WC1A, WC1B, WC1E, WC1H, WC1N, WC1R, WC1V, WC1X, WC2A, WC2B, WC2E, WC2H, WC2N, WC2R, WC99, WD1, WD17, WD18, WD19, WD2, WD23, WD24, WD25, WD3, WD4, WD5, WD6, WD7, WD99

My postcode isn’t listed above, can you still deliver?

Should none of our branches offer online delivery in your area, please contact us, as we may be able to discuss alternative options with you.

What type of vehicle will my order be delivered on?

Our deliveries will be fulfilled by our own fleet, which could include lorries with HIAB cranes or drop side vans. If you have any specific access requirements or instructions, please discuss these with the delivering branch upon placing your order. Occasionally, your delivery may be fulfilled by one of our suppliers directly.

How can I pay for my order?

Credit Account customers will be able to pay using their online account. All other customers will need to provide a form of payment at checkout.