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For further assistance, our customer service team is ready to help.
Your questions answered! If you can't see the answer to your question, please contact us by using the form on our Contact Us page or contact your local branch.
Who can buy from PGR?
Both trade and retail are welcome to shop at PGR, both in-branch and online.
Where can I find out more information regarding click & collect and delivery?
Please see our Delivery & Collection page.
How do I create a PGRpro account?
Simply navigate to the PGRpro or create an account section and fill out a simple form to get access to a PGRpro cash account or in-person to your local PGR branch. If you want to open a PGRpro Credit account, you will need to fill out a form which can be found on the PGRpro page.
How do I connect my online account?
Navigate to Log in or Sign up. Click Link an Existing account and this will allow you to enter your email address and account number to link your PGRpro account online.
How do I make a complaint?
Your feedback always helps us to improve. Please send your feedback by using the form on our Customer Support page.
What are your branches opening hours?
Our branch opening hours differ slightly. Please see Our Branches for more information.